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3 Quick Tricks to Get More Google Reviews

Man pointing finger in background with text in foreground: More reviews, more business.

No matter the quality of your services, what your clients have to say about your business will always carry more weight than what you have to say about your business.

That’s why getting reviews is so crucial. Because customers place so much value on reviews, creating a space where clients can share their experiences should be a top priority.

With that in mind, here are 3 tips to get more Google reviews.

1.     Provide Exceptional Services and Prioritize Customer Experience

If you’re looking to get more reviews, you want those reviews to be good. So, to get good reviews you need to be providing excellent services.

While providing great services may seem like a no-brainer, there is a bit of strategy to it.

Here are a few tricks to deliver a stellar client experience:

  • Take the time to listen to your customer’s goals
  • Reiterate these goals to them
  • Involve them in the process
  • Address concerns right away
  • Go out of your way to be friendly and communicative

2.     Simplify the Process

Some clients won’t leave you a review because they don’t know how or simply don’t think of it. To counter this, make it super easy. At the very least, add a link to your Google review page on your website. We also recommend adding the link to the end of an email, on your social media, or on a physical business card.

If you cater to an older demographic, providing step-by-step instructions or screenshots of the process can also be helpful and increase the likelihood of participation.

3.     Ask Your Clients to Leave Reviews

Don’t be afraid to ask your clients to leave reviews, in person, on the phone, or in a follow-up email.

You may be surprised to know that 86% of consumers are willing to write a review, and directly asking them significantly improves your chances of receiving one.

Let your clients know how valuable their input is and how sharing their experience could help customers just like them.

Respond to Your Google Reviews, Good AND Bad

That’s right:

Respond to all Google reviews, both good and bad.

At its essence, the Google review page is a conversation between you and your clients. Not only does it allow customers to share their experiences, but it gives you the space to respond.

It’s easy to respond to good reviews. A quick “thank you!” goes a long way. But bad reviews give you a chance to show off your professionalism and flex your conflict-resolution skills—an invaluable skill for any business owner.

Respond professionally and promptly with helpful solutions that invite them to contact you again. By doing so, you’ll impress visitors who see how much you care about all customers, satisfied or otherwise.

Get People Talking About Your Business!

The bottom line is this:

The more reviews you have, the better.

Providing great services is the first step to getting good reviews. But don’t forget to follow through.  Ask your clients to review your business.

Send them a link.

Email a link.

Add a Google Review badge onto the home page of your website.

The best way to get reviews, is to ask for reviews. So ask away.


 

Found this post useful? Want more guidance? Let us know what you think by leaving a comment below.

If you need help setting up your Google My Business or getting more Google reviews, contact us at website@linknowmedia.com to see what we can do for you.

Michael S.

My firm was rethinking its marketing approach. Our revised plan necessitated a downsizing of the services provided by LinkNow. The LinkNow staff was very helpful in facilitating this change. There was no “hard sell” or other pressure trying to get my firm to maintain its previous higher priced plan. This was a relief and encourages us to look to LinkNow later when we are more appropriately positioned to use LinkNow’s higher priced site optimization/marketing plans.

Mike M.

I wanted to thank you for the good work LinkNow Media has been doing for Mathers Electric’s Google Listings.

I googled Electricians Tallahassee FL and we came up on the first page, real close to the top. We have a 5 star rating and 10 excellent google
Reviews. I did not see another electric company with a 5 star rating. Before I started using LinkNow Media I could not get this to happen.

No matter how much I payed other companies. We now get most of our new business from the Web (Google).

Sincerely and forever grateful, Mike Mathers

President of Mathers Electric Co., Inc.

Joe P.

We have been using LinkNow Media for our company website and we really appreciate the immediate response that Jason Roussel and Rachel Anderson have provided to our company. No matter what we want done, they have figured out how to do it for us quickly and they let us know when the changes are active. They are always available and even if they are out of the office they have others who address our needs immediately. We would definitely recommend LinkNow to anyone who is looking for help on creating a professional website.

Donna T.

Andrew, of LinkNow Media, designed a beautiful website for my piano teaching business. Due to his professional work my website has received many compliments. Andrew is reliable and is very willing to make necessary updates or changes quickly. As a result, I have acquired many new students. I highly recommend LinkNow Media!

Laura R.

WE, my compnay Wailea Massage and Body Care, Maui Hawaii, have been dealing with LinkNowMedia for a couple years and we are consistently high on the search engines and get good service when we send in changes to our website. Our business is getting better and better. They do and continue to give us good service which helps to grow our business. We would recommend them highly.!

Elena H.

Without Chloe LinkNow wouldn’t be what it is! Having a friendly voice on the other end of the phone who always returns your call is imperative! Customer Service is crucial when it comes to any business & getting results immediately makes a difference. We have been very pleased with our website & still haven’t had the time to put some work into fine tuning it. Initially we received a call from another young lady who knew exactly how to sell & how to come up with a feasible payment plan that would work for us. I usually am hesitant in spending and stick to a strict budget however, in this case my gut feeling said go for it. The only thing that I think they can improve on would be the marketing end of the business. Overall, the people at LinkNow are very nice,professional, and get back to you promptly. I see Chloe having the potential to be very successful. It takes a great team to make a successful business and having the ability to think outside the box. Dollar for Dollar pound per pound you will get your monies worth! Thank you LinkNow for approaching us when we didn’t even have a website yet. Timing is everything.

TAEKBOXING

 Hi, Having dealt with several web page design companies in the past, being a business owner I can say without a doubt, that I was more than satisfied with my first experience with LinkNow Media. I found their service, tone of email, quick responses and professionalism far surpassed my previous experiences with other Web page design companies. They set up my Web site quickly and without error. I would also like to personally thank Adina, Mike, Lee, Moe, Kevin, Andrew and…. LinkNow Media Staff for their great professionalism, quality of service and competence. I would highly recommend LinkNow Media!

Joshua McGirk

LinkNow set up a website for me over a year ago that was a dramatic improvement from my previous site. I was very happy to be working with a company in Montréal. Then, they gave me a call to educate me on the new requirements for mobile friendly sites. We spent about two months getting the site up (as I’m a massage therapist and didn’t have a lot of time daily to devote to updates), they worked with me on a payment plan, and the new site is better than I could have expected. Updates are completed in record time, I was having difficulty with emails on my phone and tablet, and tech support called me less than ten minutes after putting in the request. Issue was solved in less than ten minutes. Pretty dang amazing. Jon Borshy connected with me three months after we set up plans for the website to see how it was all going and to follow up on marketing for the site as well. All in all, a great experience and I am quite happy with the end result.

Phillis Alexander

I use LinkNow Media for my catering business website and have been extremely pleased with the service. My Account Executive calls periodically to check to see if I am satisfied with the results that the website has produced and/or if I would like to add to or change it in any way. I appreciate their expertise and customer service and I highly recommend them.

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