LinkNow Media | Customer Reviews

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Month: November 2015


How to Say Thank You to Your Customers

A customer base is the oxygen of business. You simply cannot exist without it. As a small business owner, you should not be afraid to say thank you to the life source of your company. Demonstrating your gratitude through actions is a much more impactful way through which you can show that you care about your customers. Here are a few ways to thank your clientele.

Educate your customers and help them obtain new “insider” knowledge of your niche. As an expert in your field, you should make an effort to share your expertise with your most loyal patrons. The more your clients know about your industry, the more they will come to understand the value of the service or product your provide. 

Bring attention to your customers in an online setting. Contact and thank customers directly over Twitter, Facebook, or other social media platforms. Display your gratitude for their business by trying to make your message as sincere and personal as possible. Go as a far as featuring them on your business website or wall to make them feel truly valued. 

Give back. Channel this appreciation for your most loyal customers into something that will benefit the world. Reach out to a select few of your clients and offer to make a donation on their behalf to whichever cause they would like to support. As always, the most memorable customer appreciation programs are the most creative. 

Host a customer party. Invite a group of passionate customers to a fun event such as a boat cruise, picnic, barbecue or anything you can think of! Not only will this solidify the loyalty of your most devoted customers, but it serves as a promotional tool as they will be sure to tell their friends and family about the great time they had at your event.  

As we talked about before, customer feedback should not be ignored. There is no better way than showing customers that you value their input than actually implementing their recommendations. 

Refer business to your customers. Demonstrate your gratitude by finding opportunities to send business their way. 

However you choose to thank your customers, be sure that you are being both thoughtful and sincere! 


 Hi, Having dealt with several web page design companies in the past, being a business owner I can say without a doubt, that I was more than satisfied with my first experience with LinkNow Media. I found their service, tone of email, quick responses and professionalism far surpassed my previous experiences with other Web page design companies. They set up my Web site quickly and without error. I would also like to personally thank Adina, Mike, Lee, Moe, Kevin, Andrew and…. LinkNow Media Staff for their great professionalism, quality of service and competence. I would highly recommend LinkNow Media!

Joshua McGirk

LinkNow set up a website for me over a year ago that was a dramatic improvement from my previous site. I was very happy to be working with a company in Montréal. Then, they gave me a call to educate me on the new requirements for mobile friendly sites. We spent about two months getting the site up (as I’m a massage therapist and didn’t have a lot of time daily to devote to updates), they worked with me on a payment plan, and the new site is better than I could have expected. Updates are completed in record time, I was having difficulty with emails on my phone and tablet, and tech support called me less than ten minutes after putting in the request. Issue was solved in less than ten minutes. Pretty dang amazing. Jon Borshy connected with me three months after we set up plans for the website to see how it was all going and to follow up on marketing for the site as well. All in all, a great experience and I am quite happy with the end result.

Phillis Alexander

I use LinkNow Media for my catering business website and have been extremely pleased with the service. My Account Executive calls periodically to check to see if I am satisfied with the results that the website has produced and/or if I would like to add to or change it in any way. I appreciate their expertise and customer service and I highly recommend them.

Angie Armstrong

Mike Davis one of the Great NinjaTechs @ LinkNowMedia, he knows how to get the job done, he makes sure you are fully taken care before he lets you off the phone. He is very patience, so if you’re the person who knows nothing about smartphones and your Boss wants his phone working properly; call LinkNowMedia and they will hold your hand every step of the way and learn a few things about smartphones. Thank you LinkNowMedia~

Ron Riecks

We have been using LinkNow for 5 years or so to handle our website. We are delighted with the product they produced and their follow up in maintaining it. We also have them doing a SEO program and it is producing results. Their people are pleasant, helpful and professional. Great company and they do a great job. We are lucky enough to work with MacKenzie and she is a rock star.

Tricia McCulloh

My experience with Linknow Media was great. I was very happy with the service and the quick and courteous customer service, Kyle the customer service agent, and the rest of the Linknow team was very helpful and informative. I highly recommend them.

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